Aaron
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Activity overview
Latest activity by Aaron-
Aaron created an article,
uAccept Reports
This article provides a list of the reports available in uAccept, along with a brief description and a link to the full article for each. Reports on the uAccept cloud portalReport scheduler - The R...
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Aaron created an article,
Cancel your account
This article lists the steps for canceling your account. Please note that we do not automatically cancel any merchant services associated with the account. To cancel your account, follow these ste...
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Aaron created an article,
Why am I having issues with my POS?
Sometimes issues with processing and transmitting transactions can arise from high latency, or other conditions on your network. That type of an issue is out of scope for our support team. If tha...
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Aaron created an article,
Quick Reference Guide - AURA vs Legacy format: For touchscreen Z6
The interface for the Z6 touchscreen terminals has been updated with new software, designed to enhance and improve the user experience. We call it AURA. Although the AURA interface looks different ...
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Aaron created an article,
Quick Reference Guide - AURA vs Legacy format: For non-touch screen Z6
The interface for the Z6 non-touchscreen terminal has been updated with new software, designed to enhance and improve the user experience. We call it AURA. Although the AURA interface looks differe...
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Aaron created an article,
Adding a region
A region is a group of stores. If you have more than one store, this feature may be useful to you. For example, if you have stores in multiple states, you could set up each state as a region. You m...
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Aaron created an article,
Adding a POS
Manage all your customer transactions through your uAccept Point of Sale (POS) device. NOTES: Devices are assigned to stores and stores are assigned to regions. You will need to set up your Stor...
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Aaron created an article,
Adding stores
A store is a location that you enter into the uAccept POS system. Devices are added to stores and stores are added to regions. You will want to set up your region before adding a store. To add a s...
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Aaron created an article,
How do I send my database to Workwell (for troubleshooting)?
If Workwell isn't able to reproduce a problem that you encounter, you may be asked to send your database to our server. Follow these steps: 1. Press the Settings menu in the lower-right corner of t...
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Aaron created an article,
How do I get paid for my credit card transactions?
To ensure that your company is paid for the credit card transactions that you process, make sure that you do the following. You should have already created a merchant account and uploaded a voided...